All business undertaken by The Company as principals, agents, wholesalers, distributors or suppliers is transacted subject to the following terms and conditions in so far as they are, any of them may be changed by the company in every condition herein shall be a condition of all agreements between the company and a contracting party or agent for such a party. No condition imposed by a purchaser or agent will be binding on the company unless specifically accepted by the company in writing.
SALE OR RETURN OF GOODS:
It is not the policy of the company to supply goods on a sale or return basis. i.e. (the clause herein relating to the retention of title does not entitle the customer to return the goods or refuse or delay payment on the grounds that the property in such goods has not passed to the customer).
RETURN OF GOODS:
The Company is unable to accept returned goods without prior notice. When authorisation for return has been given, goods will be accepted. Any goods returned of merchantable quality for credit will be liable to the following handling charges.
0-30days old no handling charge
30-90days 10% handling charge
Over 90 days at the discretion of the company.
Goods can only be returned for refund upon receipt of written agreement with the company.
It is not the policy of the company to collect any stock items ordered in error or over purchased quantities. These items must be returned to The Company at the cost of the customer.
For goods to be considered for return and refund, goods must be currently stocked and not be a discontinued line. Specially sourced products may not be returned as they do not meet the condition mentioned above.
Goods must also be in perfect merchandisable condition, capable of resale and be completely without defect when checked by a representative of the company. Any damage or defect will totally cancel any obligation by the company for any refund whatsoever.